Privacy Statement

1. Who We Are

Monsoon Compass operates at 88/6 Soi Ruamchit, Patong, Kathu, Phuket 83150, Thailand. We offer guided outdoor cycling tours, beachside studio stays, and bicycle hire services in the Phuket region. This statement explains what personal data we collect when you use the website at monsooncompass.blog or contact us, and how that data is handled.

If you have questions about anything in this statement, contact us at [email protected] or call +66 65 938 2071.

2. Data We Collect

We collect information in two ways: directly from you when you fill in the enquiry form, and automatically when you browse the site.

Form submissions — when you send a booking enquiry, we receive:

• First name and, optionally, last name
• Email address
• Phone number (optional)
• Your message (optional), which may include preferred dates and chosen activity

Automatic data — like most websites, we collect standard usage information such as browser type, pages visited, approximate location (country/city level), and the referring URL. This comes through analytics cookies if you have consented to them.

3. How We Use Your Data

The primary purpose is straightforward: to respond to your enquiry and, if you confirm a booking, to arrange your tour or rental. More specifically:

• Replying to booking and availability enquiries
• Sending booking confirmations and pre-departure information
• Improving the content and usability of the website based on aggregated usage data
• Running advertising campaigns on third-party platforms, where you have consented to advertising cookies

We do not use your data for automated decision-making or profiling in any meaningful sense.

4. Legal Basis

We process your data on the basis of your consent (given when you submit the form and agree to this statement) and, where applicable, our legitimate interest in operating and communicating about our services. Our practices are aligned with applicable local data-protection law in Thailand as it applies to operators like us.

5. Cookies & Tracking

We use cookies for essential site functions and, with your consent, for analytics and advertising. Full details of the cookies in use, their categories, and how to manage them are set out in our Cookies Notice.

6. Third Parties

We use a small number of third-party services to run the website and measure its performance:

• Analytics providers (such as Google Analytics) — receive anonymised usage data if you have consented to performance cookies
• Advertising pixel providers (such as Meta/Facebook and Microsoft Advertising) — receive conversion events if you have consented to advertising cookies

These providers operate under their own terms and privacy policies. We do not sell your personal data to any third party.

7. Data Retention

Enquiry data is kept for up to 24 months from the date of contact, or longer if a booking has been made and records are needed for operational or dispute purposes. Analytics data is retained in aggregated form in line with the relevant provider's default retention settings.

8. Your Rights

You have the right to ask us to:

• Confirm whether we hold personal data about you
• Provide a copy of that data
• Correct any inaccurate data
• Delete your data, where we have no ongoing need to keep it
• Withdraw consent for cookies at any time (via the cookie preferences panel on the website)

To make any of these requests, email [email protected]. We will respond within a reasonable period.

9. Data Security

Enquiry data is transmitted over HTTPS. We take reasonable precautions to protect the information we hold, though no method of internet transmission is entirely without risk. We do not store payment card details.

10. Children's Data

This website and our services are not directed at children under the age of 18. We do not knowingly collect personal data from minors. If you believe a child has submitted data to us, please contact us and we will delete it promptly.

11. Changes to This Statement

We may update this statement from time to time. When we do, the "Last updated" date at the top of the page will change. Continued use of the website after any update constitutes acceptance of the revised statement.

12. Contact

Monsoon Compass
88/6 Soi Ruamchit, Patong, Kathu, Phuket 83150, Thailand
[email protected]
+66 65 938 2071